Anyone using

tap-zendesk

at all? I've gone through two variants and getting

zenpy.lib.exception.APIException: {"error": {"title": "Forbidden", "message": "You do not have access to this page. Please contact the account owner of this help desk for further help."}}

both times. Double checked the the yml with both variants and still at a loss. The only thing I can think of is the API docs with Zendesk require the User and API token to be encoded in base64 but I assume the taps are doing that already. Anyone hit a similar problem? I've been able to authenticate via Postman so the API key is definitely valid

What config values are you setting? I’d expect you need to set

TAP_ZENDESK_EMAIL

,

TAP_ZENDESK_API_TOKEN

, and

TAP_ZENDESK_SUBDOMAIN

for authentication to work with an api token.

my meltano.yml file has the below: plugins: extractors: - name: tap-zendesk variant: twilio-labs pip_url: twilio-tap-zendesk config: email: redacted subdomain: redacted start_date: '2023-05-08T111040.000Z' select: - tickets.updated_at and in my .env I have: _TAP_ZENDESK_API_TOKEN="Redacted"_