hello team I am trying to add a tap to my project and I am s Meltano #troubleshooting

hello team, I am trying to add a tap to my project...

sudeep_puvadi

04/20/2023, 6:00 PM

hello team, I am trying to add a tap to my project and I am seeing following error. Any idea? root@73f9f1444d9b:/meltano-project/testproject# meltano add extractor tap-github --variant=meltanolabs 2023-04-20T175711.305107Z [warning ] Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:997)'))': /meltano/api/v1/plugins/extractors/index 2023-04-20T175711.495058Z [warning ] Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:997)'))': /meltano/api/v1/plugins/extractors/index 2023-04-20T175711.618056Z [warning ] Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:997)'))': /meltano/api/v1/plugins/extractors/index Need help fixing this problem? Visit http://melta.no/ for troubleshooting steps, or to join our friendly Slack community. Could not connect to Meltano Hub. Could not reach Meltano Hub.

taylor

04/20/2023, 6:15 PM

<!subteam^S02BCD9FFEF> can we get some eyes on this one?

Will Da Silva (Arch)

04/20/2023, 6:15 PM

Attempting to reproduce now

Will Da Silva (Arch)

04/20/2023, 6:18 PM

I wasn't able to reproduce this by running the same command on the Meltano Docker image

v2.17.1

@sudeep_puvadi Does this happen if you try again? Perhaps it was a temporary network issue. If it does happen again, could you please provide additional details about your environment that could help us determine the root cause of the problem.

sudeep_puvadi

04/20/2023, 6:20 PM

Same issue again. root@73f9f1444d9b:/meltano-project/testproject# meltano add extractor tap-github --variant=meltanolabs 2023-04-20T182002.572757Z [warning ] Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:997)'))': /meltano/api/v1/plugins/extractors/index 2023-04-20T182002.695263Z [warning ] Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:997)'))': /meltano/api/v1/plugins/extractors/index 2023-04-20T182002.804114Z [warning ] Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:997)'))': /meltano/api/v1/plugins/extractors/index Need help fixing this problem? Visit http://melta.no/ for troubleshooting steps, or to join our friendly Slack community. Could not connect to Meltano Hub. Could not reach Meltano Hub.

sudeep_puvadi

04/20/2023, 6:21 PM

I am using ubuntu docker image and testing in that container

Will Da Silva (Arch)

04/20/2023, 6:23 PM

To check if you can reach

<http://hub.meltano.com|hub.meltano.com>

at all from within the container, you could try running something like this:

Copy code

apt update && apt install wget && wget <https://hub.meltano.com/>

sudeep_puvadi

04/20/2023, 6:26 PM

cannot verify hub.meltano.com's certificate

sudeep_puvadi

04/20/2023, 6:26 PM

I see this error now

sudeep_puvadi

04/20/2023, 6:27 PM

--2023-04-20 182545-- https://hub.meltano.com/ Resolving hub.meltano.com (hub.meltano.com)... :ffff35.231.210.182, :ffff34.73.83.172, 35.231.210.182, ... Connecting to hub.meltano.com (hub.meltano.com)|:ffff35.231.210.182|:443... connected. ERROR: cannot verify hub.meltano.com's certificate, issued by 'XXX Web Security': Unable to locally verify the issuer's authority. To connect to hub.meltano.com insecurely, use `--no-check-certificate'.

Will Da Silva (Arch)

04/20/2023, 6:27 PM

Are you running this container on your own computer? Are there any network restrictions that you're aware of? Can you access https://hub.meltano.com/ in your web browser?

sudeep_puvadi

04/20/2023, 6:27 PM

Yup, I can load this page

sudeep_puvadi

04/20/2023, 6:28 PM

Let me check about network restrictions

sudeep_puvadi

04/20/2023, 6:28 PM

I think there are some. thanks!

Will Da Silva (Arch)

04/20/2023, 6:29 PM

No problem. Let us know if you run into any other issues and we'll be happy to help

josh_lloyd

10/25/2023, 1:24 PM

I’m getting this exact same error on a docker build with

RUN meltano lock --update --all

. SO suggests that when this happens on a pip install that you can add

--trusted-host <http://pypi.org|pypi.org>

as a parameter. Is there anyway to achieve something similar here?

josh_lloyd

10/25/2023, 4:38 PM

nvm. My org guided me to resolve this by adding a bypass proxy setting my in my docker desktop

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