Hi All
I have use case to pull data from freshdesk...
# singer-tapss
Sekhar Baggaraju
04/08/2024, 9:43 AMHi All
I have use case to pull data from freshdesk API and create tap-freshdesk for Associations and Conversations entities data. If anyone has already added these streams to existing tap-freshdesk or newly developed taps ,please let me know and it would be great help . - Thank you
however was able to pull data for agents,contacts,skills,roles .
a
Andy Carter
04/08/2024, 10:19 AMhttps://hub.meltano.com/extractors/tap-freshdesk should have conversations I believe
Andy Carter
04/08/2024, 10:20 AMI don't see associations in the API docs: https://developers.freshdesk.com/api/#quick-reference
Andy Carter
04/08/2024, 10:21 AMOh yes I can see it now, will take a look
s
Sekhar Baggaraju
04/08/2024, 10:36 AMconversations present in tap but it doesn't have right script to produce results
a
Andy Carter
04/08/2024, 11:34 AMCan you explain some more? Or raise an issue on the repo?
Andy Carter
04/08/2024, 12:02 PM@Sekhar Baggaraju could you share a json response for a ticket with associations (either child or parent)? We don't use that functionality here so hard for me to test.
i.e. do a get to
https://yourdomain.freshdesk.com/api/v2/tickets/1234
and share here (sanitise as appropriate)
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